What is Pix?
Pix is the instant transfer and payment system created by the Central Bank of Brazil. It allows you to send or receive money any day and time — even on weekends and holidays.
Since its launch, Pix has revolutionized the daily life of individuals and businesses, making transactions faster, easier, and more accessible for everyone.
How does Pix work in practice?
To use Pix, simply open the Elix app, select the “Pix” option, and choose whether to pay or receive. You can enter the recipient’s Pix key or scan a QR Code. The money is deposited in seconds.
Unlike traditional methods, Pix has no time restrictions, allowing transactions anytime.
What are the advantages of Pix?
- Speed: The money is transferred in seconds.
- Availability: Works 24/7, every day.
- Convenience: Just use a Pix key or QR Code.
- Low or zero cost: At Elix, individuals don’t pay fees to send or receive Pix.
- Security: Pix uses protection systems from both the Central Bank and Elix.
What are Pix keys?
Pix keys are like nicknames for your account: they can be your CPF, email, phone number, or a random key generated by the system. With them, you don’t need to share all your banking details — just give your key to receive payments simply and safely.
How to register your Pix keys in Elix?
- Open the Elix app.
- Go to the Pix section and select “Register key”.
- Choose the type of key (CPF/CNPJ, email, phone, or random).
- Confirm the information and you’re done! Your key will be ready to receive payments.
What are the Pix limits?
Pix has limits for user safety. These vary depending on the account profile and time of transaction, and can be adjusted by the Elix customer directly in the app.
Is Pix safe?
Yes! All Pix transactions go through security mechanisms from the Central Bank and Elix. The system also monitors fraud attempts and allows users to report suspicious activity.
Elix Safety Tips:
- Never share your passwords or verification codes.
- Always double-check the recipient’s details before confirming a transaction.
- If you suspect fraud, contact the Elix team immediately.
Are there fees for Pix?
At Elix, Pix transfers are free for individuals. For businesses, specific fees may apply. Check our app or support for more information.
Frequently Asked Questions About Pix
Can I cancel a Pix transfer?
Once confirmed, Pix is instant and cannot be canceled. Always double-check details before sending.
Can I receive Pix from other banks?
Yes! Pix is an integrated system among all participating institutions.
Is there a minimum or maximum amount for Pix?
There’s no minimum. The maximum limit depends on your profile and can be adjusted in the app.
If you still have questions, reach out to our team through the Elix app or visit the Help Center. Elix: Pix your way, whenever you need it.